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Privacy Policy

GLOBAL DATA PROTECTION DECLARATION OF NATTIKA AYURVEDA GMBH – PRIVACY POLICY

This privacy policy explains the practices of Nattika Ayurveda GmbH with regard to data protection and the handling of information that we collect through our website (which you are currently accessing) and through your communication with us via e-mail in HTML format. By providing us with your personal data and other information, you consent to the processing of this data in accordance with the provisions of this privacy policy.

COLLECTION OF PERSONAL DATA

Personal data” refers to information that can be used to identify a natural person. The personal data we collect includes, but is not limited to

  1. Name, company, telephone number, e-mail address, title and nationality.
  2. Information regarding your stay such as the room category, the number of rooms required, arrival and departure dates, special requests and your preferences regarding services, including room preferences, facilities and other amenities or services requested.


USE OF PERSONAL DATA

  1. To provide the services you have requested, including: Facilitating your reservation and booking. Sending confirmation or preparatory communications prior to your arrival. Providing information about the area and our resort.
  2. To process your reservation and your stay and ensure quality customer service: processing your payments and coordinating your room availability. Personalized assistance during your stay with us.


DISCLOSURE OF PERSONAL DATA

The personal information you provide at the time of booking will be treated securely and confidentially. To ensure efficient processing of your reservation request, we will share the relevant details with the resort. This enables the resort to prepare and provide you with all the requested services according to your requirements and preferences.



STORAGE OF PERSONAL DATA

In accordance with our strict data protection policy, we do not store personal data beyond the required period. Reservation requests that reach us via our company e-mail address [email protected] are used exclusively for the purpose of processing the request and are not stored for longer than 60 days. After this period, all personal information is systematically deleted from our email servers to ensure your privacy and data security.



COOKIES

Cookies are small text files that are stored on your computer or mobile device when you visit a website. On our website, we only use cookies to temporarily store information about your session – for example, to maintain your settings or login status for the duration of your visit. These so-called “session cookies” are automatically deleted as soon as you end the session and close the browser. We do not use cookies to store information permanently or to track your usage behavior.



SAFETY

We take appropriate organizational, technical and administrative measures to ensure the protection of the personal data we store. However, despite our efforts to ensure secure data transmission and storage, it must be remembered that no method of transmission over the Internet or method of electronic storage is completely secure. In the event that you suspect that your personal data or your account may have been compromised (for example, if you have the impression that the security of your account may have been compromised), please contact us immediately.



CONTACT US

If you have any questions or comments about this privacy policy, please contact us by email at [email protected]. We take data protection seriously and treat your requests with the highest priority.